Jana Small Finance Bank is holding a walk-in interview for the Customer Relationship Manager role until 29th March. This job is for people with 0 to 2 years of experience, so freshers and experienced candidates can apply. The job includes talking to customers, solving their problems, and giving them a good banking experience. If you are interested, visit the branch before the last date for a direct interview. This is a great chance to work at Jana Small Finance Bank and grow in your career!
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Table of Contents
Overview of Jana Small Finance Bank Announces Walk-In Drive
| Overview of Jana Small Finance Bank Announces Walk-In Drive details | |
| Company | Jana Small Finance Bank |
| Role | Customer Relationship Manager |
| Qualification | 12th pass |
| Location | Howrah |
| Work Experience | 0 – 2 years |
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Skills For Customer Relationship Manager
- Identify customers with outstanding debts
- Contact and track debtors, encouraging timely repayment
- Handle customer questions, complaints, and inquiries
- Create and implement debt collection courses of action
- Negotiate specific payment plan arrangements with debtors
- Investigate discrepancies to resolve outstanding customer accounts
Requirement For Customer Relationship Manager
- Good relationships with customers should be made and maintained to keep them happy and loyal.
- Customers’ questions and problems should be handled as their main contact.
- Customers’ needs should be understood, and the right products or services should be suggested.
- Teams like Sales, Marketing, and Support should be worked with to ensure a smooth experience.
- Customer records should be maintained, and their interactions should be tracked to serve them better.
- New business opportunities should be found, and additional products or services should be offered when needed.
- Customer problems should be solved, and bigger issues should be reported if necessary.
- Customer feedback should be listened to, and improvements should be suggested for a better experience.
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Jana Small Finance Bank Walk-In Interview Details: Date, Time & Venue
| For Howrah Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Role | Customer Relationship Manager- |
| Experience | 0 – 2 years |
| Qualification | 12th pass |
| Time and Venue | 20th March – 29 March , 9.30 AM – 5.30 PM |
| walk-in Address: | Jana Small Finance Bank Ltd 142/1/1 NARASINGHA DUTTA ROAD, First Floor, HOWRAH, West Bengal, PIN- 711101 Contact – Branch Head ( 9903419838 ) |
About Jana Small Finance Bank Company
Jana Small Finance Bank is a small finance bank that commenced operations on March 28, 2018, headquartered in Bangalore, India. The Reserve Bank of India issued a licence to the bank under Section 22 of the Banking Regulation Act, 1949. Prior to becoming a bank, the company was India’s largest microfinance institution, Janalakshmi Financial Services, founded July 24, 2006. As a microfinance lender, the company survived large losses following the 2016 Indian banknote demonetisation, reporting total losses of ₹2,504 crore (US$338 million) at the time of its conversion to a small finance bank. Jana reported in November 2019 that the September 2019 quarter was its first profitable quarter since demonetisation.
Frequently Asked Questions (FAQ) About Jana Small Finance Bank
When was Jana Small Finance Bank established?
Jana Small Finance Bank started operations as a Small Finance Bank in 2018. It was previously known as Janalakshmi Financial Services, a microfinance institution.
Does Jana Small Finance Bank provide digital banking services?
Yes, Jana Small Finance Bank offers mobile banking, internet banking, UPI services, and debit cards for convenient banking.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
