Genisys Information Systems will hold a Walk-In Drive for the position of Customer Care Executive. Candidates who have completed the twelfth grade in any stream are eligible to apply, and those with prior experience in similar roles will also be considered favourably. The recruitment event will take place in Bangalore. This opportunity is particularly well-suited for individuals seeking to launch a career in the customer-service sector. Prospective applicants may attend the drive in person to engage with the hiring team, learn further details about the role, and express their interest directly.
Table of Contents
Overview of Genisys Information Systems Walk-In Interview:
| Genisys Information Systems Walk-In Interview Drive Details | |
| Company | Genisys Information Systems (Walk-In) |
| Role | Customer Care Executive |
| Qualification | 12 pass |
| Location | Bangalore |
| Work Experience | fresher |
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Key Responsibilities:
- Answer customers when they reach out by phone, chat, or email.
- Hear out their issues and steer them toward the best solution.
- Jot down what they tell you and how you helped them.
- Touch base later to see if their problem has really been solved.
- Get to know the company’s products and services inside and out.
- Do your best to leave every customer feeling satisfied.
- Team up with other departments when their input is needed.
- Stick to company policy and keep personal info locked down.
- If it fits, recommend an add-on product that might help them.
skill For Customer Care Executive
- To do well in a customer service job, several key skills really make a difference.
- First, you need solid listening skills. It’s not enough to hear the words; you have to understand what the customer is really trying to say. Paying close attention helps you pick up on small details that can guide you to the right solution.
- Next comes communication. Speak clearly, use simple language, and always be polite. A friendly tone can turn a frustrating call into a helpful exchange. When customers feel heard and respected, they’re more likely to cooperate as you work through their issue.
- Problem-solving is the heart of the role. Each customer arrives with a different challenge, so you have to think on your feet and find solutions quickly. Sometimes that means knowing where to look for information; other times it means guiding the customer step by step.
- Patience goes hand in hand with that. If a caller is upset, taking a deep breath and staying calm helps both of you. Your steady voice can help cool down a heated situation and create a more productive conversation.
- Most support jobs also require some basic computer skills. You’ll need to check email, answer chat requests, and navigate the software that tracks calls. Familiarity with these tools means you spend less time looking for buttons and more time helping people.
- Keeping a positive attitude is just as important as technical know-how. A cheerful “I’m here to help” can be surprisingly comforting. Customers notice it, and it often lifts your own mood, too. Related to that, effective time management helps you juggle multiple inquiries without letting any of them slip through the cracks.
- You’re rarely alone in this work, so teamwork matters, too. Sharing tips, covering for a colleague during lunch, or asking for a second opinion are all ways the team keeps the wheels turning smoothly. Finally, being able to multi-task lets you take notes, look up information, and talk on the phone—all at the same time—so service stays fast and efficient.
Why Choose Genisys ?
If you’re new to the workforce and thinking about a customer service job, Genisys is definitely worth a look. The company welcomes beginners and kicks things off with solid training so that everyone feels ready to talk to customers. Pay is competitive and there are bonuses for hitting your targets, which is good motivation for folks just starting out. The atmosphere is friendly and the bosses explain exactly how you can move up, so you won’t be left guessing about your future. People also get to work with clients from different parts of the world, so you quickly learn how to handle all sorts of calls. On top of that, Genisys protects your off-duty time with reasonable hours, and they have skill-building classes running all the time. Together, those things help make sure you’re not just starting a job; you’re starting a real career.
Genisys Information Systems Walk-In Interview DriveAddress & Important Date ?
| FOR Bangalore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW | |
| Time | 30 June – 5th July , 9.30 AM – 2.00 PM |
| walk-in Address: | Address: Tower C, 11th Floor, Prestige Shantiniketan Sadaramangala, Hoodi, Village, Whitefield, Bengaluru, Karnataka 560048 Contact – Deekshitha Rao ( 8618714935 ) |
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How to Participate for Genisys walkin drive ?
Thinking about joining Genisys? If you want to attend their walk-in drive, the first step is to look up the latest details online. You can usually find the event’s date, time, and location on their official website or on popular job boards. Before you leave home, double-check that you meet the eligibility requirements listed for the position, and pack up all the documents you’ll need. Make sure your resume is up to date, you have a couple of recent passport-size photos, and that your ID proofs are easy to access. Since walk-in interviews are done on a first-come, first-served basis, showing up early can really work to your advantage. When you arrive, you’ll need to register at the front desk or with the HR team. Be ready to follow any instructions they give you right then and there. Throughout the day, you might face an aptitude test, a technical round, and, of course, the final HR interview, so keep your nerves steady and your mind focused. Good luck!
About Genisys Information Systems Company
Genisys Information Systems (India) Private Limited is a member of the wider Genisys Group and works as a worldwide technology consultancy and digital services provider. Established back in 1997, the firm has grown to operate throughout the UK, the United States, and India, supplying diverse offerings that support organisations as they make their way through today’s digital world.
Frequently Asked Question?
Is Genisys a good company to work for?
Genisys Group scores a solid 3.9 out of 5 stars across more than 245 anonymous employee reviews. When it comes to recommending the company, 75% of staff would tell a friend to apply here, and 74% feel positive about where the business is headed. That overall number dipped just one point in the past year.
Is Genesys a big company?
Genesys is the global leader in cloud customer experience and contact centre solutions.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
