BPOC is holding walk-in interviews in Noida between 14th July and 21st July 2023, and the company is focusing on candidates with prior experience. Fresh graduates who have completed college are also welcome to attend.
Employees in this role answer customer calls, address inquiries, and guide clients towards effective solutions. A friendly demeanour, clear communication, and an ability to remain calm under pressure are essential.
Candidates do not need to complete a formal online application before arriving; they should simply bring an updated CV, dress professionally, and arrive on schedule. Accepting this position can provide valuable industry experience as well as opportunities for future advancement.
Table of Contents
Overview of Customer Support Executive Jobs at BPOC Walk-In Interviews
| Overview of BPOC Walk-In Interviews | |
| Company | BPOC (walk-in) |
| Role | Customer Care Executive |
| Qualification | Any Graduate |
| Location | Noida |
| Work Experience | 0-2 years |
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Roles & Responsibilities For Customer Care Executive
- Interacting with Customers. Customers reach the team through phone calls, emails, online chat, or social media platforms. Representatives provide accurate details about products and services and work to resolve any enquiries or concerns.
- Documenting Cases. Every interaction, including customer information, reported issues, and the steps taken, is carefully recorded in the central system for future reference and continuity.
- Resolving Issues. Each expressed issue is heard attentively and a clear, workable solution is offered. When a matter exceeds the team’s authority or expertise, it is promptly escalated to the appropriate department.
- Conducting Follow-Ups. A follow-up call or message is scheduled to confirm that the original problem is fully addressed and that the customer is satisfied with the outcome.
- Adhering to Policies. All activities are conducted according to established company guidelines and approved scripts, while strict measures protect the privacy and security of customer data.
- Sharing Product Information. When appropriate, representatives inform customers about new features or promotional offers, inviting additional questions and, where suitable, gently encouraging a sale.
Skills Required For Customer Care Executive
- Listening Skills: You must actively listen in order to grasp the full meaning of the customer’s words.
- Good Communication: You should express yourself clearly and courteously in English or the customer’s preferred language.
- Patience: You need to remain composed, even when the customer arrives angry or frustrated.
- Problem-Solving: You ought to identify solutions quickly and effectively while weighing the customer’s perspective.
- Computer Knowledge: You should be comfortable with basic software, data entry, and navigation through common operating systems.
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BPOC Walk-In Interview Dates and Locations
| For Noida location interested candidates can walk-in directly to the below venue for interviews | |
| Date and Time | 14th July – 21st July , 9.30 AM – 5.30 PM |
| walk-in Address: | E-2 sector 1 Bpoc Noida 201301 Contact – GAURAV HR ( 7355264347 ) |
How to Participate in BPOC Walk-in Drive for 2025
If you wish to participate in the 2025 BPOC Walk-in Drive, please report to the specified venue on the scheduled dates. Bring several copies of your CV, a valid identification card, and any other relevant documents. Wear professional attire and prepare for a brief interview. There is no advance appointment required; you may simply walk in and submit your application. For the most accurate dates and locations, consult the official announcement.
About BPOC Company
A business-process outsourcing company (BPOC) specialises in managing routine organisational tasks on behalf of its clients. By handling functions such as customer support, data entry, technical help, and general administrative work, BPOC frees its partners to devote more energy to their core expertise. In turn, the outsourcing firm aims to deliver these services quickly and reliably, thereby enhancing efficiency for both itself and the client. To maximise value, BPOCs typically combine comparatively low labour costs, trained staff, modern hardware, and industry-specific know-how that would otherwise take years and considerable investment for clients to assemble on their own. Many BPOCs therefore position themselves within verticals such as health care, finance, retail, and telecommunications, where demand tends to grow and service can be scaled up or down as needed.
Frequently Asked Questions (FAQ) About BPOC Walk-in Recruitment
What is BPOC Walk-in Recruitment?
A BPOC walk-in recruitment event allows prospective job seekers to enter the company’s premises and submit their applications for various roles without pre-scheduling an appointment, thereby making the hiring process more direct and less time-consuming for both the candidates and the human resources team.
Who can apply for BPOC Walk-in Recruitment?
To attend BPOC Walk-in Recruitment, applicants need to fulfill the following prerequisites:
- Must possess excellent verbal and written BPOC communication.
- Age of 18 and above
- Ready to work in a BPO industry that operates in a highly dynamic and high pressure atmosphere.
What are the advantages of joining BOPC through Walk-in Recruitment?
BPOC offers employees these BOPC Walk-in Recruitment perks:
- Able to earn above average wages and bonuses.
- Other company-provided advantages include life insurance.
- Enhancement in professional qualifications.
- Technical and professional training sessions.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
