Concentrix is conducting a walk-in drive for multiple roles, including Quality Analyst, Customer Support Representative, and Data Entry Operator, offering an excellent opportunity for candidates to join a leading global BPO and customer experience solutions company. Candidates with any graduate qualification are eligible to apply for these positions. The job locations for this drive are Bengaluru and Hyderabad. Applicants with fresher experience up to 8 years can attend the walk-in interviews. Selected candidates will be responsible for monitoring and improving service quality, handling customer queries, performing accurate data entry, and ensuring adherence to company processes and standards. This walk-in drive provides a great opportunity for career growth, skill development, and exposure to a professional corporate environment with Concentrix.
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Job Overview at Concentrix
| Concentrix Walkin Overview | |
| Company | Concentrix (walk-in) |
| Role | Quality Analyst , Customer Support Representative/Data Entry Operator |
| Qualification | Any Graduate |
| Location | Bengaluru, Hyderabad |
| Work Experience | Fresher – 8 years |
Roles & Responsibilities for Quality Analyst
- Monitor daily transactions and meet the monthly targets
- Report monitoring trends and deviations to the management
- Make recommendations for process quality improvements
- One on one coaching of agents
- Perform Root Cause Analysis on identified defects & identify corrective measures
- Perform Training need identification
- Evaluate Customer Interactions
- Participate in internal/external calibrations
Concentrix Walk-In Schedule: Dates, Locations, and Venues
| For Bengaluru location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Quality Analyst |
| Experience | 3 – 8 years |
| Time and Venue | 9th March , 11.00 AM – 2.00 PM |
| Qualification | Any Graduate |
| walk-in Address: | Concentrix, Manyata Tech Park – 5th Floor, Block G4, Aspen Building, Bengaluru, Karnataka 560045 Contact – Amrit Sharma/Vinod M |
| For Hyderabad location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Customer Support Representative/Data Entry Operator |
| Experience | 0 years |
| Time and Venue | 6th March , 10.30 AM – 1.00 PM |
| Qualification | Any Graduate |
| walk-in Address: | Concentrix Catalyst, NSL ARENA SEZ, 1st Floor, Tower 1, Uppal – Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 Contact – Narsingh K/Sirisha |
About Concentrix
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance with services and solutions that apply Judgment, Experience, and Scale to digital transformation and customer engagement. The company is based in Fremont, California, and sells its products in over 40 countries and employs hundreds of thousands of individuals globally. Concentrix is a global provider of customer engagement services, digital transformation, business process outsourcing (BPO), and consulting, helping clients worldwide improve customer satisfaction and loyalty, while generating and enhancing revenue. About Concentrix Known for its innovation, and commitment to a human approach that leverages technology like AI, automation, data and analytics, Concentrix delivers technology-driven experiences for its clients and their customers, creating greater value, along with tangible cost-saving and revenue-generating results.
Frequently Asked Questions (FAQ) for Concentrix
What qualifications are required to apply for the Quality Analyst and Customer Support/Data Entry roles at Concentrix?
To apply for the Quality Analyst, Customer Support Representative, and Data Entry Operator roles at Concentrix, candidates must have any graduate degree from a recognized university. Freshers as well as candidates with relevant experience up to 8 years are eligible to attend the walk-in interviews.
Where are the Concentrix walk-in interviews being conducted?
The Concentrix walk-in interviews for these roles are being conducted in Bengaluru and Hyderabad. Interested candidates should carry an updated resume and relevant documents for the interview.
What is the work experience requirement for the Concentrix walk-in drive?
For the roles at Concentrix, candidates with fresher experience up to 8 years are eligible to apply. Both fresh graduates and experienced professionals within this range can attend the walk-in drive for career opportunities in customer support, data entry, and quality analysis.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.