Genpact is hosting a walk-in interview for both seasoned and entry-level candidates who want to join one of the worlds leading professional-services firms. The firm has openings in its Hyderabad office for an International Chat Process and is limiting applications to people with up to seven years of work experience. Any graduate degree will be accepted. Such a step shows how a large organisation can open pathways for individuals from different backgrounds to start or advance in a stable and growing area. Genpact is known worldwide for supporting its staff, offering extensive training, a global work environment, and ongoing career chances. Candidates who walk in should carry printed resumes along with all recent certificates, as these documents greatly boost their chance of receiving an offer. Everyone at the event will learn about roles backed by forward-looking, flexible work models and clear, merit-based advancement routes.
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Genpact Walk-in – Overview
| Genpact Walk-in – Overview | |
| Company | Genpact |
| Role | International Chat Process |
| Qualification | Any Graduate |
| Location | Hyderabad |
| Work Experience | fresher |
Roles & Responsibilities for International Chat Process
- Respond promptly to customer questions, concerns, and technical issues. Answer requests by using support articles and staying within company policy.
- Manage more than three live chat sessions at once while maintaining quality and accuracy.
- Test reported problems on your own to confirm each issue, then document bugs, product suggestions, and process ideas and share them with the relevant teams.
- Aim to exceed service expectations every day through clear communication and attentive follow-up.
- Collaborate daily with billing, engineering, and product teams to gather and relay the information customers need.
- Field technical queries about domains, hosting plans, servers, SSL certificates, email, SiteLock, backups, and any other services the customer owns.
- Keep an up-to-date grasp of internal processes, escalation routes, and company policies relevant to every customer interaction.
- Demonstrate a strong work ethic whether solving problems alone or coordinating with colleagues across departments.
- Set aside time each month to learn new tools, features, and industry trends so your answers stay accurate and relevant.
- Identify opportunities to recommend value-added upgrades to existing accounts and introduce new clients to products that meet their stated goals.
Preferred pre-requisites:
- Effective probing skills and analyzing / understanding skills
- Excellent proficiency with written English and with neutral English accent
- Analytical skills with customer centric approach
Genpact Event Schedule: Dates and Locations
| For Hyderabad location interested candidates can walkin directly to the below address | |
| Time and Venue | 15th July , 11.30 AM – 1.30 PM |
| walk-in Address: | Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079 |
Tips to Prepare for the Genpact Walk-in Interview
Applicants should begin preparations for the Genpact walk-in interview by reviewing the specific position they intend to pursue, familiarizing themselves with the companys mission and recent developments, and crafting a clear resume that highlights relevant skills and experiences. In addition, job seekers benefit from rehearsing common interview questions while polishing spoken communication and body language.
On the day of the meeting, candidates are advised to dress in neat, professional attire, arrive at the venue punctually, and carry multiple copies of their resume alongside any other requested documents. Throughout the session, maintaining a calm demeanor, completing any written assessments with care, and politely inquiring about subsequent steps signal both readiness and interest. Consistent preparation markedly increases the likelihood of a favorable outcome.
About Genpact Company
Genpact is a multinational professional services company that specializes in business process outsourcing, digital transformation, and technology consulting. Originally established in 1997 as a General Electric spin-off, the firm now operates independently and is based in New York City. The company conducts business in over thirty countries and supports clients across sectors such as banking, healthcare, manufacturing, and retail. Its service portfolio includes finance and accounting, customer-experience management, supply-chain logistics, and advanced analytics. Renowned for its emphasis on process improvement, innovation, and digital tools, Genpact enables organizations to streamline workflows, boost efficiency, and pursue growth in a fast-changing market.
FAQ: Walk-in Interview in Genpact
Q1. What roles are available at the Genpact walk-in interview?
A1. Genpact is hiring for roles in International Chat Process
Q2. Who can apply for the Genpact walk-in drive?
A2. Candidates with fresher and qualifications like any graduate degree are eligible to apply at Genpact.
Q3. Where is the walk-in interview being held by Genpact?
A3. The walk-in interviews are being conducted at Genpact’s offices in Hyderabad.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.