Concentrix is hiring International Voice Process . The brand are seeking ambitious individuals who already have between 1-4 years’ experience in the industry. Candidates have passed 12th minimum qualification eligible toapply. While the work location is Hyderabad, the interviews this time are being conducted in Pune, providing a splendid opportunity for those looking for a job to meet the recruiters face to face.
This walk-In interview is a great chance for candidates who desire to make a good career with the world’s leading customer experience management company. Concentrix as an organization is an employer of choice with a supportive work environment and a career development path other BPO companies in the Philippines can offer for employee growth and development that shines through the industry. Prospective AU pair candidates should be prepared to meet with us to present their communication skills, and their excitement to serve our customers.
Table of Contents
- Overview of Voice Process Jobs at EXL
- EXL Walk-In Schedule: Dates, Locations, and Venues
- About EXL
- Frequently Asked Questions (FAQ) for EXL Walk-in Interview in Pune
Overview of International Voice Process Jobs at Concentrix
| Concentrix Walkin Overview | |
| Company | Concentrix (walk-in) |
| Role | International Voice Process |
| Qualification | 12 pass |
| Location | Hyderabad |
| Work Experience | 1 – 4 years |
Also Apply For : Ienergizer Walk-In Interview for Customer Service Officers (Gurgaon)
Roles & Responsibilities for International Voice Process
- Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs)
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Maintain broad knowledge of client products and/or services
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Prepare complete and accurate work including appropriately notating accounts as required
- Offer additional products and/or services
- Participate in activities designed to improve customer satisfaction and business performance
Candidate Profile
- High school diploma with six plus months of customer service experience preferred
- Strong computer navigation skills and PC Knowledge
- Courteous with strong customer service orientation
- Ability to effectively communicate, both written and verbally
- Ability to learn including strong problem solving skills
- Dependable with proficient attention to detail
- Tolerance for repetitive work in a fast-paced, high production work environment
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to work as a team member, as well as independently
- Able to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
Also Apply For : Transcom Walk-in Drive for Freshers – Any Graduate Insurance Advisor- VOICE Process
EXL Walk-In Schedule: Dates, Locations, and Venues
| For Hyderabad Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Date & Time | 9th September , 10.30 AM – 1.00 PM |
| walk-in Address: | Concentrix Catalyst SEZ Unit : 1st Floor , NSL Arena, Plot No.6 , Survey No.1,IDA Uppal, Behind Uppal Cricket Stadium, Hyderabad, Telangana, India Contact – Narsingh |
About Concentrix
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance with services and solutions that apply Judgment, Experience, and Scale to digital transformation and customer engagement. The company is based in Fremont, California, and sells its products in over 40 countries and employs hundreds of thousands of individuals globally. Concentrix is a global provider of customer engagement services, digital transformation, business process outsourcing (BPO), and consulting, helping clients worldwide improve customer satisfaction and loyalty, while generating and enhancing revenue. About Concentrix Known for its innovation, and commitment to a human approach that leverages technology like AI, automation, data and analytics, Concentrix delivers technology-driven experiences for its clients and their customers, creating greater value, along with tangible cost-saving and revenue-generating results.
Frequently Asked Questions (FAQ) for Concentrix Walk-in Interview in Hyderabad
Where is Concentrix headquartered?
Concentrix is headquartered in Fremont, California, USA, but operates across more than 40 countries worldwide.
What does Concentrix do?
Concentrix is a global provider of customer experience (CX) solutions, technology, and business process outsourcing (BPO) services, helping companies improve customer satisfaction and business performance.
What kind of jobs does Concentrix offer?
Concentrix offers a wide range of career opportunities including customer service, technical support, sales, finance, human resources, business consulting, and IT roles.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
