Cognizant is looking to hire freshers for a Service Desk position in India. Cognizant offers a place to start a career in IT or to begin a career in Technical IT Services or IT Support. This Service Desk position will involve working as a Tech Support to help employees with IT, hardware and software issues. It is also important that you be able to troubleshoot the Service Desk Infrastructure and solve issues related to Systems, Networks or Applications keeping the IT Services working at peak performance. You will be answering support calls, emails and chats. You will be undertaking request/incident resolution tasks providing support with a focus on quality and timeliness. Starting your career at Cognizant has a lot to offer with exposure to enterprise IT and the fundamentals of IT Support, in a working environment.
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Cognizant Freshers Hiring – Overview
| Cognizant Freshers Hiring Details : | |
| Company | Cognizant |
| Roles | Service Desk |
| Qualification | Any Degree |
| Location | PAN India |
| Work Experience | 0-3 years |
Responsibilities
- Serve as the point of contact for end users who have IT problems through the Service Desk. The Service Desk is the first gate users will encounter.
- Submit, update and close Service Desk tickets, with accuracy and speed following the SLA. Doing this keeps the Service Desk running smoothly.
- Fixing hardware and software problems can make the workflow better. The better the fixes, the the work.
- Work together with IT teams to raise and troubleshoot problems. The collaboration ensures problems are solved quickly.
Eligibility Criteria
- All streams of UG (BCom, BCA BSc, BA, B.Voc, BMS etc.)
- Ineligible routines. Students who are enrolled in full-time Postgraduate programs.
- You should NOT have failed than 49.9% (no exception) in any of these stages at the level of X, XII, your Diploma and/or you.
- Only those candidates whose name is not on hold file should have least 50% aggregate in degree and no backlog during the joining period.
- Online re-evaluation applications had to be made and the application was to be validated with the first published result.
- CGPA to %: A conversion will be done according to the University norms from which candidate has passed his/her Graduation.
- Note: Students, with backlogs (will NOT be 1ST eligible.
Apply Links for Cognizant Fresher Hiring for Service Desk
About Cognizant Company
Cognizant is a leading global professional services company, transforming clients business, operating and technology models. Founded in 1994, it has a track record of working with healthcare, banking, retail among other industries. Cognizant creates software, organizes data and provides intelligent technology solutions that improve efficiency for businesses. It is well structured with global and regional offices including many in India and provides excellent career opportunities for both fresher and experienced professionals.
Cognizant Freshers Hiring 2026 – Service Desk Jobs FAQs
Is Cognizant hiring freshers for the Service Desk role in 2026?
Yes, Cognizant has a Service Desk hiring opportunity for freshers in 2026.
Which batch students are eligible for Cognizant Hiring 2026?
Candidates from the 2025 and 2026 graduating batches can apply, subject to the job requirements.
What are the responsibilities of a Service Desk employee at Cognizant?
Service Desk employees generally assist users with technical issues, troubleshoot basic problems, resolve service requests and provide IT support.