The International Customer Service Representative role at Teleperformance in Mumbai is an excellent opportunity for freshers or candidates with up to 1 year of experience in customer service. As an International Customer Service Representative, you will be responsible for providing exceptional support to international customers via phone, email, or chat. Your duties will include resolving customer queries, addressing complaints, and ensuring a high level of customer satisfaction by delivering efficient and professional service. You will need to adapt your communication style to suit diverse cultural backgrounds while maintaining a positive experience. This role requires a graduate degree in any field, with prior experience in customer service considered a plus but not mandatory. Teleperformance offers a dynamic work environment where you can develop your skills and grow within the company.
Teleperformance Walk-In Drive 2026 Job Details:
| Teleperformance Walk-In Drive Details : | |
| Company | Teleperformance (walk-in) |
| Role | International Customer Service Representative |
| Qualification | Any Graduate |
| Location | Mumbai |
| Work Experience | 0 – 1 years |
Roles & Responsibilities of International Customer Service Representative
- Deliver excellent customer service to customers out of area as well via phone, email or chat.
- Address customer concerns, complaints and issues in a time-sensitive and effective manner.
- Keep current company products, services, and procedures to be able to assist customers appropriately.
- Maintains a positive service image by ensuring customer satisfaction.
- Process international orders, transactions and inquiries.
- Refer problems and exceptions beyond scope of authority to higher level management or the appropriate department/area.
- Record interaction with clients and feedback for quality improvement.
- Adjust communication style in diverse cultural situations on a professional level.
- Achieve SLAs and service targets associated with customer support.
- Support with the resolution of product or service problems for international customers.
Walk-In Interview Details for Teleperformance Walk-In Drive in Mumbai
| For Mumbai Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 7th January – 31st January , 12.30 PM – 6.00 PM |
| walk-in Address: | Teleperformance, Near Inorbit Mall, Prism Towers, Malad (W), Mumbai Contact – Gerard Fernandes ( 7045650190 ) |
About Teleperformance Company
Teleperformance is a global leader in customer experience management, offering a wide range of outsourcing services including customer care, technical support, sales, and back-office solutions. Founded in 1978, the company operates in over 80 countries with a workforce of over 380,000 employees. Teleperformance serves a diverse range of industries, including technology, finance, healthcare, retail, and travel, providing tailored solutions to improve customer satisfaction and business performance. With a strong focus on innovation, quality, and operational excellence, Teleperformance is recognized for its commitment to delivering exceptional customer experiences across various communication channels.
Frequently Asked Question About Walk-in Interview at Teleperformance
What qualifications are required for the International Customer Service Representative role at Teleperformance?
The International Customer Service Representative role at Teleperformance requires candidates to have a graduate degree in any field. While prior experience is not mandatory, a background in customer service is advantageous.
Is prior work experience necessary for the International Customer Service Representative role at Teleperformance?
No, prior work experience is not required for the International Customer Service Representative role at Teleperformance. The position is open to freshers, providing an opportunity to start a career in international customer service.
Where is the International Customer Service Representative role located at Teleperformance?
The International Customer Service Representative role at Teleperformance is based in Mumbai. Candidates must be willing to work in this location.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.