BigBasket is conducting a walk-in drive for the Customer Support Associate role in Hyderabad, offering an excellent opportunity for both freshers and experienced candidates. Applicants who have completed their 12th pass are eligible to apply, making it a great career option for those looking to start or grow in the customer service industry. Candidates with 0 to 4 years of experience can participate in the interview process. As a Customer Support Associate, your responsibilities will include handling customer queries through calls, chat, or email, resolving concerns efficiently, providing accurate information about products and services, maintaining a professional and customer-friendly approach, and ensuring high customer satisfaction. Strong communication skills, basic computer knowledge, and a willingness to work in rotational shifts will be beneficial for this role. If you are looking for a stable job with a well-known company, this walk-in opportunity at BigBasket can be a great step toward building a successful career in customer support.
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Overview of Bigbasket Walk-In Interviews
| Overview of Bigbasket Walk-In Interviews | |
| Company | Bigbasket walk in |
| Role | Customer Support Associate |
| Qualification | 12th pass |
| Location | Hyderabad |
| Work Experience | 0Â –Â 4Â years |
Responsibilities for Customer Support Associate
- Handle customer queries through calls, chat, or email professionally.
- Provide accurate and timely solutions to customer concerns.
- Resolve customer complaints while ensuring high satisfaction.
- Maintain clear and polite communication with customers.
- Update customer information and interaction records accurately.
- Escalate complex issues to the appropriate team when required.
- Follow company policies and customer service guidelines.
- Meet daily productivity and quality targets.
- Assist customers with product, service, and order-related inquiries.
- Ensure a positive customer experience in every interaction.
Skills for Customer Support Associate
- Good verbal and written communication skills.
- Basic computer and typing skills.
- Strong customer service and interpersonal skills.
- Problem-solving and conflict resolution abilities.
- Active listening and attention to detail.
- Ability to multitask and manage time effectively.
- Basic knowledge of MS Office and web applications.
- Ability to work in rotational shifts and a fast-paced environment.
- Positive attitude with a customer-first approach.
Bigbasket Walk-In Schedule: Dates, Locations, and Venues
| For Hyderabad Location Interested Candidates Can Walk-In Directly To The Below Venue For Interview | |
| Time and Venue | 24 June – 8th July , 11.00 AM – 4.00 PM |
| walk-in Address: | Big basket IRCPL, 7-1-618/ATC/506, 507, 508, 5th Floor, Aditya Trade Centre, Ameerpet Hyderabad, Telangana – 500016. Contact – Meghana ( 9511921087 ) |
About Bigbasket Company
BigBasket is one of India’s leading online grocery and daily essentials platforms, offering a wide range of products, including fresh fruits and vegetables, dairy items, household essentials, personal care products, and more. Founded in 2011, the company has expanded its services across multiple cities in India, providing customers with convenient doorstep delivery. Backed by the Tata Group, BigBasket is known for its reliable service, quality products, and customer-centric approach. The company also offers excellent career opportunities for freshers and experienced professionals in customer support, operations, technology, logistics, and corporate functions.
Frequently Asked Questions about Bigbasket Walk-in
Who can apply for the BigBasket Customer Support Associate walk-in interview in Hyderabad?
Candidates who have completed 12th pass are eligible to apply for the BigBasket Customer Support Associate role in Hyderabad. Freshers as well as candidates with 0–4 years of experience can attend the walk-in interview, provided they have good communication skills and basic computer knowledge.
What are the responsibilities of the BigBasket Customer Support Associate role?
The BigBasket Customer Support Associate role involves handling customer queries through calls, chat, or email, resolving customer issues, providing accurate information, maintaining customer records, and ensuring a positive customer experience while following the company’s service standards.
What skills are required for the BigBasket Customer Support Associate position?
To succeed in the BigBasket Customer Support Associate role, candidates should have good communication skills, basic computer proficiency, problem-solving abilities, customer service skills, and the ability to work in a fast-paced environment with rotational shifts if required.
DISCLAIMER:
The hiring information provided above is for informational purposes only. The above details have been taken from the official website of the organization. We do not provide any hiring guarantee. Hiring will be carried out as per the company’s official process. We do not charge any fee for providing this job information.